The Greylock group home in Springfield was supposed to provide safety and healing for vulnerable girls in state custody. Instead, it became a place of fear and abuse. From daily chaos and repeated staff misconduct to the indictment of staff member Xavier Cruz on charges of raping a 14-year-old resident, Greylock exposes a child welfare system in Massachusetts that is broken at its core. Despite 132 violations and confirmed abuse, the facility remained open until public outrage forced its closure. This is not an isolated scandal. It is a stark example of how systemic neglect, poor oversight, and profit-driven decisions leave children in harm’s way, not only in Massachusetts but across the country.